Last Updated: August 19, 2026

Thank you for shopping with SOLO HUSTLER. Please review our Shipping Policy before placing your order.

By placing an order with SOLO HUSTLER, you agree to the terms outlined below.

1. ORDER PROCESSING

Orders are typically processed within 1–3 business days after your order has been placed.

Processing time refers to the time required for us to prepare, pack, and hand your order over to the shipping carrier.

Processing time does not include the time your package is in transit with the shipping carrier.

Orders placed during weekends, holidays, product launches, sales, or other periods of high order volume may require additional processing time.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

2. SHIPPING TIMES

Estimated delivery times begin once your order has been processed and transferred to the shipping carrier.

United States:
Estimated delivery: 3–7 business days

International:
Estimated delivery: 7–21 business days

These are estimates and are not guaranteed delivery dates unless specifically stated otherwise.

Carrier delays, severe weather, holidays, customs processing, transportation disruptions, or other circumstances outside of our control may affect delivery times.

3. SHIPPING RATES

Shipping costs, if applicable, will be calculated and displayed at checkout before your purchase is completed.

Shipping rates may vary depending on your location, order size, shipping method, promotional offers, and other factors.

From time to time, SOLO HUSTLER may offer free or discounted shipping promotions.

Any applicable terms or minimum order requirements will be displayed during the promotion.

4. ORDER TRACKING

Once your order has been shipped, you will receive tracking information using the email address or phone number provided at checkout.

Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.

In some cases, tracking information may take approximately 24–48 hours to display movement after a shipping label has been created.

5. INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address before completing checkout.

If you realize that you entered an incorrect address, contact us as soon as possible at:

[INSERT SUPPORT EMAIL]

We will make reasonable efforts to update your address if the order has not yet entered the fulfillment or shipping process.

However, we cannot guarantee that changes can be made after an order has been submitted.

SOLO HUSTLER is not responsible for delivery problems caused by incorrect, incomplete, or outdated address information supplied by the customer, except as otherwise required by applicable law.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the package can be resent.

6. LOST PACKAGES

If your tracking information shows no movement for an extended period or you believe your package has been lost in transit, please contact us.

We may ask you to provide your:

• Full name

• Order number

• Shipping address

• Tracking number

• Any relevant carrier information

We will review the situation and, where appropriate, work with the shipping carrier to investigate the shipment.

Resolutions for confirmed lost shipments will be handled in accordance with our applicable policies and legal obligations.

7. PACKAGES MARKED "DELIVERED"

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking around the delivery location, with other members of your household, neighboring addresses, building management, mailrooms, and the applicable shipping carrier.

Please contact us if the package still cannot be located.

A carrier marking an order as delivered does not automatically determine how every claim will be resolved. We will review delivery issues individually based on the circumstances and available tracking information.

8. DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible.

Include your order number along with clear photographs of:

• The damaged item

• The exterior packaging

• The shipping label

• Any visible damage to the package

Please keep the original packaging while your claim is being reviewed.

We will review the issue and determine the appropriate resolution in accordance with our policies and applicable law.

9. STOLEN PACKAGES

SOLO HUSTLER is not responsible for theft occurring after a shipment has been properly delivered to the address provided by the customer, except where applicable law requires otherwise.

However, if you believe your package was stolen, contact us and the shipping carrier so the circumstances can be reviewed.

Customers may also need to file a claim or report with the carrier depending on the circumstances.

10. RETURNED TO SENDER

Packages may be returned to us for reasons including:

• Incorrect or incomplete addresses

• Failed delivery attempts

• Refused delivery

• Unclaimed packages

• Carrier-related issues

If your package is returned to SOLO HUSTLER, please contact our support team.

Additional shipping costs may apply if you request that an order be shipped again due to an address or delivery issue caused by information provided at checkout.

11. INTERNATIONAL SHIPPING

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping fee paid to SOLO HUSTLER.

Customs processing may also delay delivery.

SOLO HUSTLER does not control customs processing times or fees imposed by foreign governments or customs authorities.

12. CUSTOMS AND DUTIES

Customers are responsible for complying with the import laws and requirements of their country.

If an international shipment is refused, abandoned, or returned because customs duties or import fees were not paid, any refund or reshipment eligibility will be determined according to our Refund Policy and applicable law.

Original shipping charges, customs fees, and return shipping expenses may not be recoverable.

13. PREORDERS

Items identified as preorder products may have different processing and shipping timelines from standard in-stock merchandise.

Estimated preorder shipping dates will be stated on the applicable product page whenever available.

If your order contains both preorder and in-stock merchandise, your order may be shipped together once all items become available or may be shipped separately depending on our fulfillment process.

Any substantial shipping delays will be handled in accordance with applicable law.

14. LIMITED DROPS AND HIGH-VOLUME RELEASES

SOLO HUSTLER may occasionally release limited collections, exclusive drops, or promotional launches that result in higher-than-normal order volume.

During these periods, processing times may be longer than usual.

If a particular product or release has an extended processing time, we will make reasonable efforts to communicate that information on the product page, during checkout, or through order communications.

15. SHIPPING DELAYS

While we work to fulfill orders within the timelines communicated to customers, delays may occasionally occur.

If we are unable to ship your merchandise within the promised time, we will handle the delay, cancellation options, and any applicable refund in accordance with applicable law.

16. SEPARATE SHIPMENTS

Orders containing multiple products may occasionally be fulfilled from different locations or at different times.

As a result, you may receive more than one shipment for a single order.

If this occurs, you may receive separate tracking information for each shipment.

You will not be charged additional shipping solely because we choose to split an order into multiple shipments.

17. ORDER CANCELLATIONS

Once an order has entered processing or fulfillment, we cannot guarantee that it can be canceled or modified.

If you need assistance with an order, contact us as soon as possible.

Any cancellation or refund will be handled according to our Refund Policy and applicable law.

18. DELIVERY ESTIMATES

Any delivery date displayed by SOLO HUSTLER or a shipping carrier should be considered an estimate unless expressly identified as guaranteed.

Shipping carriers operate independently from SOLO HUSTLER, and delays may occur after a package has entered the carrier's possession.

Nothing in this section limits rights available to customers under applicable law.

19. CONTACT US

If you have questions or concerns about shipping or an existing order, please contact us:

SOLO HUSTLER

Email: [INSERT SUPPORT EMAIL]

Website: [INSERT WEBSITE URL]

When contacting us about an order, please include your order number so we can assist you more efficiently.